Do you have to sign a contract for Managed Services?
No, we don't force clients onto any contract. We believe our clients choose to stay with us because of our stellar service, not the strength of our lawyers and paperwork.
What are your response times for technical support?
We believe in great service! To guarantee this we employ a “Solve It or Schedule It” support process. Over 95% of support requests are responded to within 60 minutes & most are resolved within 2 hours.
What areas do you serve?
We serve businesses from Abbotsford to North Vancouver. This includes Langley, Surrey, Burnaby, Maple Ridge, Coquitlam, Richmond & Vancouver
We'd like a second opinion on our IT setup, can you help with that?
We'd be happy to come onsite and assess your current technology setup. We can make suggestions for improvements and let you know what's working well. We promise this won't be a pushy sales process, nobody likes that - including us.